Roles and what people can see

Core roles

• Owner — full control, including billing
• Admin — business settings and staff administration
• Manager — day-to-day roster, approvals, and branch scope
• Accountant — payroll-oriented access (timesheets, exports)
• Staff / employees — their shifts, leave, clock, and messages

Branch and department scope

Many alerts and lists respect which branches and departments a manager is assigned to. If someone cannot see a staff member or shift, check their branch assignments and role permissions before assuming a bug.